English Language Communication Skills Revised Edition by Urmila Rai

This is a well written comprehensive book with an exhaustive approach to ENGLISH LANGUAGE COMMUNICATION SKILLS

Contents:

Unit One

1 Role and Importance of Communication

2 Verbal and Non-Verbal Communication

3 Barriers to Communication

4 Communication Mediums

5 Effective Communication

6 Group Communication

7 Making Presentations

Unit Two

8 Spoken and Written English

9 Etiquette and Manners

10 Vocabulary Development

11 Comprehension

Unit Three

12 Principles of Letter Writing

13 Layout of Letters

14 Enquiries and Replies

15 Complaints and Replies

16 Memos, Circulars and Notices

17 Paragraph Writing

18 Writing Scientific and Technical Reports

19 Drafting and Delivering a Speech

Unit Four

20 Articles

21 Tenses

22 Active and Passive Voice

23 Direct and Indirect Speech

24 Degrees of Comparison

25 Common Errors

26 Concepts of Learning and Listening

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