Secrets to Success Business English

Contents

Introduction..................................................3

1. Asking for a Day Off...........................................6

2. Morning in the Office .........................................8

3. Essential Computer Skills.....................................12

4. A Mother's Lesson on Banking.................................14

5. The CEO Meets with his Executives ............................16

6. Body Language..............................................18

7. Listening Skills and Effective Communication....................20

8. First Meeting with an Auditor..................................22

9. Money (to Splurge or to Stash?)................................24

10. Deja vu ....................................................28

11. Discussing the Company's Finances ............................32

12. Sveta's New Job .............................................34

13. How to be cool..............................................36

14. Telephoning ................................................40

15. Buying a Car (First Attempt) ..................................44

16. How to Master English Faster ..................................48

17. The Perfectionist ............................................50

18. Balance is the Key to Success..................................54

19. Communication Skills or the Art of Small Talk...................56

20. A Software Developer (Part 1) .................................60

21. Qualities Important for Success ................................64

22. Natasha's Interview ..........................................68

23. Attitude is the Key to Success ..................................72

24. Golden Rules for Writing Business Letters, Faxes and E-mails ......76

25. Renting an Apartment and Discussing the Real Estate Market .......82

26. Essential Habits for Success ...................................90

27. Discussing Delivery and Payment Terms ........................96

28. Discussing Job Prospects .....................................102

29. Time-Management .........................................106

30. A Software Developer (Part 2) ................................110

31. Presenting Sales Figures after Scheduled Maintenance............118

32. Business Presentation .......................................122

33. The Brain and the Subconscious Mind .........................126

34. A Conversation with a Lawyer ................................130

35. How to Succeed at Work.....................................138

36. A Lesson in Accounting......................................144

37. Cash Flow.................................................152

38. Interacting with a Boss .......................................154

39. The Young Entrepreneur .....................................158

40. Managing Small Business ....................................162

41. Successful "Win-Win" Negotiations ............................166

42. Basic Leadership Style .......................................170

43. How to Avoid Stress and Recover from Stress Faster ..............172

44. Meditation ................................................178

45. Some Useful Business Sayings ................................182

Attachment ................................................188

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