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Perfect Phrases for ESL Everyday Business (Perfect Phrases Series)
Now you'll know what to say at the right time in any situation ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations.
Perfect Phrases for ESL Conversation Skills With 2100 Phrases (Perfect Phrases Series)
Use just the right phrases and master the art of conversation like a native speaker of English
Perfect Phrases for Employee Development Plans (Perfect Phrases Series)
The secret to business success today is employee and talent development. Companies that invest in branding and creating smart, self-reliant, "upgradeable" talent are the ones that will lead their industries in the future.
Perfect Phrases for Dealing with Difficult People (Perfect Phrases Series)
Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation.
Perfect Phrases for Customer Service 2nd Edition (Perfect Phrases Series)
A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.
Perfect Phrases for Customer Service (Perfect Phrases Series)
A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.
Perfect Phrases for Communicating Change (Perfect Phrases Series)
Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval.
Perfect Phrases for Business School Acceptance (Perfect Phrases Series)
Perfect Phrases for Business School Acceptance gives you the phrases, statements, and approaches that will help you write a compelling essay, succeed at the interview, and stand out from your competition.
The Lexical Syllabus - A New Approach to Language Teaching
The process of syllabus design involves itemizing language to identify what is to be learned. Communicative methodology involves exposure to natural language use to enable learners to apply their innate faculties to recreate language systems.
Righting the Mother Tongue From Olde English to Email the Tangled Story of English Spelling
Righting the Mother Tongue tells the cockamamie story of English spelling. When did ghost acquire its silent 'h'? Will cyberspace kill the one in rhubarb? And was it really rocket scientists who invented spell-check?
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