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Perfect Phrases for Employee Development Plans (Perfect Phrases Series)

Perfect Phrases for Employee Development Plans (Perfect Phrases Series)

The secret to business success today is employee and talent development. Companies that invest in branding and creating smart, self-reliant, "upgradeable" talent are the ones that will lead their industries in the future.

Perfect Phrases for Dealing with Difficult People (Perfect Phrases Series)

Perfect Phrases for Dealing with Difficult People (Perfect Phrases Series)

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation.

Perfect Phrases for Customer Service 2nd Edition (Perfect Phrases Series)

Perfect Phrases for Customer Service 2nd Edition (Perfect Phrases Series)

A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.

Perfect Phrases for Customer Service (Perfect Phrases Series)

Perfect Phrases for Customer Service (Perfect Phrases Series)

A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.

Perfect Phrases for Communicating Change (Perfect Phrases Series)

Perfect Phrases for Communicating Change (Perfect Phrases Series)

Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval.

Perfect Phrases for Business School Acceptance (Perfect Phrases Series)

Perfect Phrases for Business School Acceptance (Perfect Phrases Series)

Perfect Phrases for Business School Acceptance gives you the phrases, statements, and approaches that will help you write a compelling essay, succeed at the interview, and stand out from your competition.

The Lexical Syllabus - A New Approach to Language Teaching

The Lexical Syllabus - A New Approach to Language Teaching

The process of syllabus design involves itemizing language to identify what is to be learned. Communicative methodology involves exposure to natural language use to enable learners to apply their innate faculties to recreate language systems.

Righting the Mother Tongue From Olde English to Email the Tangled Story of English Spelling

Righting the Mother Tongue From Olde English to Email the Tangled Story of English Spelling

Righting the Mother Tongue tells the cockamamie story of English spelling. When did ghost acquire its silent 'h'? Will cyberspace kill the one in rhubarb? And was it really rocket scientists who invented spell-check?

Business English Pod - Meeting Essentials Revised 2009 (Ebook-Audio)

Business English Pod - Meeting Essentials Revised 2009 (Ebook-Audio)

Meetings Essentials for ESL e-Book features MP3 audio, PDF and online lessons on the essential English language and skills for business meetings

Learn English on Your Terms - EnglishPod 2008

Learn English on Your Terms - EnglishPod 2008

EnglishPod lesson podcasts are 10-12 minutes long. You can listen to these short lessons throughout your day, using your mp3 or iPod.

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