Hotel English - Communicating With The International Traveller

This material is designed for hotel personnel in work or training who deal with Englishspeaking guests of different nationalities and who already have a knowledge of English but need to familiarize themselves with the language and phraseology of the profession.

More specifically it is for those who need to understand customers’ questions and statements, to reply to them appropriately, to supply information from tabulated data and to produce statements and questions of their own.

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