The Call Center Dictionary by Madeline Bodin and Keith Dawson

The Call Center Dictionary by Madeline Bodin and Keith Dawson


The Call Center Dictionary by Madeline Bodin and Keith Dawson

The Call Center Dictionary is a glossary of all terms and words related to the call center industry. If you are planning to work in a call center or just wont to the jargon, this book is for you.

 

 

The Call Center Dictionary contains all the information about call centers' technical terms.


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